This is the definitive guide to managing medical professionals, from recruiting and hiring to everyday supervision. Finding and attracting the best candidates for positions in your organization, evaluating physicians' performance, and motivating your staff are just a few of the topics covered. Other topics include:

Questions you can -- and can't -- ask during a job interview.
Defining job expectations from day one.
Feedback--it's better to give and receive.
Becoming a "coach" to motivate staff.
How to handle marginal performers.

Objectives

To discuss the four theories of human behavior in organizations.
To determine six dimensions of performance for a position.
To design and ask interview questions, which create a meaningful exchange.
To state the core components of a performance management system.
To write clear definitions for the dimensions of physician performance.
To discuss sources of quantifiable systemic data for performance measurement.
To discuss sources of behavioral observation data for performance measurement.
To identify the advantages of behavior based performance surveys.
To evaluate models of compensation plans.
To communicate more effectively in one-on-one situations.
To give effective feedback.
To plan a performance improvement interview.

Faculty

Susan Cejka

Grant Cooper and Associations

Timothy Keogh, PhD

The Citadel School of Business Administration

CME

24 CME Credits (Degree/CPE Prerequisite Core)

Delivery

Video on CD and 6 week online session

Purchase

Non Member Price: $1500
Member Price: $1350- You Save $150

Please select a date:

Mar 19-April 29, 2010	Sept 10-Oct 21, 2010
June 25-Aug 5, 2010	Dec. 10, 2010-Jan. 6, 2011

InterAct

Managing Physician Performance in Organizations View Sample Clip

Course Description